What you can expect here
This is a practical, plain-language space. The tools and pages are designed to help you:
- spot confusing clauses, fees, and “policy” language that creates surprise bills,
- organize documents and timelines in a way that’s easy to explain,
- prepare respectful questions before you call, write, or dispute something.
My stance on service
I believe honest service protects people. If I point out something harmful, it’s not to fight— it’s to help you get to the truth faster and move forward cleaner.